Our Remortgage department is at the forefront of the mortgage market and is recommended by some of the biggest introducers in the industry. We have over 30 years of experience and over 50 fully-trained staff, grouped into small dedicated teams. All team leaders and their assistants have direct dial telephone numbers, giving introducers instant access.
Progress reports are given throughout the process, tailored to each introducer’s requirements. As a department we complete over 800 cases each month. We have established long term relationships with both prime and sub-prime lenders, and we pride ourselves on being able to complete cases within five working days from offer to completion.
We offer fixed-fee solutions to suit your requirements and we do not charge a fee for cases that do not complete. It is our aim to add value at all times to our introducers’ businesses.
- How long will the remortgage take?
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We complete all cases as quickly as possible. On a remortgage we endeavour to complete within 5 working days of receipt of the mortgage offer. However, if we are not able to complete this quickly, we will advise you as soon as we become aware and keep you informed at all stages of the transaction.
- The client wants to add another name to the deeds of the property - what needs to be done?
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We will require instructions as to the name of the person being transferred on to the property, whether there is any money being paid by this person, and whether the clients wish to hold the property as joint tenants or tenants in common.
- When can the client cancel mortgage payments?
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We advise all clients not to cancel any payments until completion has taken place. This ensures that we do not have any problems in redeeming existing mortgages or secured loans. We will advise the client as soon as completion has been effected.
- Are there any other extra charges we should know about?
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We occasionally make additional charges or where we carry out additional work (for example, arranging a title indemnity policy). However, as soon as we anticipate that further costs, or if additional disbursements may be incurred, we will immediately advise the client and the introducer.
- What happens on completion?
Once we have received the funds from the new mortgage lender, we pay money to the existing lender(s) to redeem the current mortgage(s). We then pay the introducer’s fees and deduct our costs. We will also pay any other fee for which we have an authority (such as an ASU). We then account to the client for the residual balance.
- What happens after completion?
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Our post-completion team will apply to the Land Registry to amend the title to the property to reflect the new mortgage (and transfer if applicable).