The procedure for a remortgage is as follows:
1.Instructions received
We receive instructions from either the introducer or the client.
2.Obtain title documents and redemption figures
We obtain copies of the title deeds and send initial letters to the introducer and the client. We also request redemption figure(s) from the existing lender(s).
3.Report to client and date set
Once we receive a mortgage offer (assuming nothing untoward), we will write to the client the same day. Enclosed with the letter will be the mortgage deed and any other relevant document(s) to sign (for example, a transfer deed). At this time we will also let the introducer know by letter/ e-mail/ fax/ phone call (whichever method you prefer) that we have sent the documents to the client, and also what we will need in order to complete.
We also set a completion date and request funds from the new mortgage lender.
4.Signed documents received
We receive the signed mortgage documents and other relevant information from the client (for example, buildings insurance).
5.Completion
We complete! All funds are distributed on the same day. This ensures that the introducer receives their fee (and any other payment such as ASU) immediately. The client will also be sent their money on this day, together with a completion statement.
How We Work
Our staff are geared towards getting cases to completion quickly.
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