You have a customer who has failed to pay your invoice. What sort of Letter of Claim should you send?
The fifth in our series of free flowcharts for directors and owner-managers of businesses provides guidance on the Pre-Action Protocol for Debt Claims and when it applies.
This handy flowchart shows, at a glance, the route you should take to determine which kind of Letter of Claim you should send depending on the circumstances. The aim is to put your business on the right track to reach a resolution in a cost-effective manner and, if necessary, show you the best time to instruct a lawyer.
Our Litigation Maze series provides free legal and practical guidance and, of course, we will always be there to help you whenever you need us.